Installation Configuration and Support for Open Source Help Desk Applications

  Only successful tracking of calls or issues raised by customers or employees will lead to a satisfactory or timely solution. HelpCore is a comphrehensive help system to track the calls from customers until their successful solution. HelpCore is an Enterprise class, Open Source help and service desk software.
   It is designed to aid the helpdesk and service desk or any similar process in a small to a large scale organisation. HelpCore has no known limitation in the amount of knowledge that it can contain about your Organisation(s), People, Product(s), Software, Entries, and so on. Below is a screenshot for HelpCore.

Installation, Configuration and Support

• CRM
• HRM
• Content Management Systems
• Groupware
• Course Management
• Image Gallery
• Help Desk
• Other Applications

Jooomla Support and Customization

• Joomla Installation and Configuration
• Joomla Creating SEF URLs
• Joomla Event Management
• Joomla Newsletter Integration

Projects Done

• Online Examination System
• Students Details and Courses Management
• Billing And Inventory
• Sales Tracker
• PC Integrations Tracking
• Calibration Report Generation
• Hotel Reservation System
• Courseware Preparation

Web Design and SEO

• Google Analytics Support
• Web Site Design Packages
• SEO Packages

Other Projects

There are several Other Customised Applications which I can develop details of which I have provided in this section.

Support for Open Source & Freeware Applications

Details of support provided for applications like Free Proxy, iTALC, Scribus, Open Office as well as several other open source and multi–platform applications are provided in this section.